Reference

Privacy Policy for Your Account Data

We keep this page focused on what we collect, why we collect it, and how you can ask us to change it.

DANAOVOGoPayQRIS
draja777 Privacy Policy for Your Account Data
REACH OUR TEAM

Where To Reach Us About Data

If you want a copy of your data, a correction, or a removal request, contact us from the in-account help area and we will check ownership…

Live Chat Open live chat after login for quick privacy questions, data access requests, or correction…
Email Send a written request when you want a copy of records, a change to…
Account Form Use the form in your account area if you need a structured request for…
PRIVACY CONTROLS

What We Keep And Why

We keep your privacy settings tied to the account you use, so changes stay consistent across browser and device.

Account Details

When you open an account, we keep the name, phone number, email, and chosen wallet handle so we can verify…

Session Cookies

Cookies remember your login state, language choice, and basic session settings.

Device Signals

We log device type, browser version, IP address, and time stamp to spot unusual access.

Payment Records

If you use DANA, OVO, GoPay, or QRIS, we keep the reference data needed to match the transaction to your…

Retention Window

We keep records only for the period needed for security checks, support history, tax duties, and other legal duties.

Change Requests

If you want access, correction, or removal, send the request from your account area or through support.

Questions About Data, Access, and Changes

These questions cover what we store, how you can ask for a copy, and what happens when you want a correction. We verify the account first so we do not move data to the wrong person, and we apply the same handling across login records, wallet references, and support threads. If local law changes the rule set, the local rule controls and access stays available only where local law permits.

We keep the details you give when you open or use the account, such as your name, mobile number, email, device data, IP address, login time, and wallet reference if you use DANA, OVO, GoPay, or QRIS.

Yes. Send the request from your account area or through support, and we will verify ownership before we share anything. That check helps us protect the profile and return the record to the right person.

We use session cookies and device signals to keep you signed in, remember basic settings, and spot strange logins. On Android, iPhone, and desktop, you can clear cookies in browser settings if you want a fresh session.

We keep records only for the period needed for verification, support history, dispute handling, tax duties, and other legal duties. After that period ends, we remove or anonymize the data so it is not stored indefinitely.

Use the in-account form if you want a correction. Tell us which field changed, and we will check the ownership details before updating the record so the wrong profile is never edited.

Yes. If local law changes what we can store or share, that rule controls the request. We follow the local requirement and keep access available only where local law permits.